Our Mission
Top Us Customs Brokers researches, ranks, and reviews US customs brokers so importers and exporters can compare options before handing over entries, classification, and compliance work. Rankings are updated quarterly to reflect staffing changes, service coverage, regulatory performance signals, and shifts in customer feedback. Each broker is assessed on measurable factors such as licensing status, ports and modes supported (ocean, air, truck, rail), technology features (ACE/ABI filing, EDI/API options), specialty programs (FTZ, drawback, PGA filings), and service responsiveness. Reviews call out practical fit questions like whether a broker handles high-SKU consumer goods, food and FDA filings, chemicals and TSCA, or time-sensitive air freight. The site highlights trade-offs: national firms may offer broader port coverage and 24/7 operations, while smaller brokers may deliver tighter account attention but fewer locations or narrower commodity experience. Pricing and service models are compared in plain terms, including per-entry fees, monthly minimums, consulting rates, and add-ons for exams, ISF, or post-entry corrections. Readers can scan the current rankings, then use the methodology notes to understand why firms score differently and which criteria matter for their lanes and products. The goal is decision-grade information that lets readers choose a broker based on documented capabilities, limits, and real-world service patterns.
Unbiased
We maintain strict editorial independence. No provider can pay to influence their ranking.
Tested
Every provider is mystery shopped to verify their customer service claims.
Verified
We check licenses, insurance, and legal standing so you don't have to.
The Ranking Factors
Verified Reviews
Credentials Check
Mystery Shopping
Pricing Transparency
Eligibility Criteria
Local Reach
Nationwide reach, serving clients across the United States
Experience
A minimum of five years experience in customs brokerage
Impact
A minimum of 100 successful customs clearance in the previous year